Essential Job Functions

Handle all customer inquiries and communications
Process all administrative work associated with the service department
Schedule delivery and pick up of all equipment
Schedule and oversee all service work
Manage workflow within the service department, including work schedules, employee schedules, and customer work orders
Foster effective and timely communication between all other departments as well as customers.

Qualifications:

Ability to listen and communicate with customers and co-workers.
Excellent verbal and written communication skills.
Highly organized, detail oriented and results driven.
Maintain professionalism.
Supervisory skills to include the ability to coach, train and motivate employees to reach established
department goals.

Required experience:

Combination of education, training, or experience that provides the required knowledge, skills, and
abilities.

Job Type: Full-time; M-F with an occasional Saturday

Benefits:

Contact:

Nathan Starne
Nathan.starne@heartlandtractor.com
417-214-6533
apply at location or online

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